Senior technical leadership is the standard, not the exception

Tommy Norman has been helping build great organizations, teams, and software for clients ranging from startups to Fortune 100 companies for more than 30 years. He's filled nearly every role in the lifecycle of product development — from desktop support to executive positions — crafting his style as a leader who provides just enough structure for individuals to do their best work, fosters a culture of continuous improvement that encourages experimentation, and creates a safe environment that makes doing the right thing easy.

As Director of Projects at CompSci, his mission is building "leaders of leaders and systems of systems" — developing the leads who run engagements, and building the structures that keep many teams and workstreams moving as one. He balances investment in people with processes that evolve through data, all focused on maximizing value for our clients. His teams are known for their ownership of outcomes, transparency through in-depth performance metrics, partnering with stakeholders to meet even the most challenging goals — and for being just plain fun to work with.

Tommy is a stalwart of the tech community: co-founder of conferences including DevLink and Music City Agile, longtime organizer of the Nashville .NET and Agile user groups, and a frequent national and international speaker. He holds many industry certifications, including Scrum Alliance's CSM, ACSM, CSPO, CSP-SM, CSP-PO, CTC, CEC, and CAL I; Scrum.org's PSM I; Scaled Agile's SAFe Agilist; and he was a Microsoft ALM MVP (Most Valuable Professional) from 2009 to 2017.

When not delighting clients, he spends his free time playing music around Nashville, being a dad, and desperately trying to train his new puppy — and development-team mascot — Rosco.

John Radford has spent more than 35 years turning complex technical ideas into shipped products, with roles ranging from chief engineer to business-unit leader to hands-on architect. His work has covered air traffic control voice systems deployed in Iceland and Saudi Arabia, telecom switching platforms spanning thousands of processors, satellite radio receivers for XM and Sirius, and cloud and mobile platforms serving hundreds of thousands of active users.

At CompSci, John works at the leading edge of agentic software development, where AI agents take part directly in designing, building, testing, and running software. He has applied these methods to production systems in healthcare, will processing, and event management, and he helps client organizations move from traditional development processes to agentic delivery — redesigning workflows, guardrails, and review practices so teams can ship faster without giving up quality or control. Earlier CompSci engagements included a voice virtual assistant built on Twilio, Asterisk, speech-to-text, and Rasa, and converting native iOS and Android apps to progressive web apps.

Before CompSci, John founded Terra Nimbus, which delivered AWS and Google Cloud solutions for professional sports, conventions, manufacturing, and energy clients. His teams shipped more than ten React Native apps for major events, including Super Bowls LI through LIII, and he oversaw a franchise convention order-processing system that grew from $30 million to more than $100 million in daily sales across thousands of connected devices. As Senior Director of Digital Media Products at Flextronics, he ran an ODM consumer electronics business unit with more than $100M in revenue, supplying Tier 1 brands in Japan and the US and managing more than 100 engineers across design centers in Shenzhen, Singapore, Tokyo, Bangalore, and the US.

John holds an S.B. in Physics from the Massachusetts Institute of Technology and did graduate work in physics at Princeton University. He holds U.S. Patent 7,539,504 for a wireless telepresence collaboration system, and his publications include work on real-time embedded telecom switching in Smalltalk (OOPSLA '95) and research in particle physics (Nuclear Physics B).

Raymond Fausak brings more than sixteen years of software engineering experience into practical, security-first solutions for clients. Most recently he was Lead Software Engineer for Identity at GameStop, where he set the enterprise identity architecture for the company's microservices. He standardized OAuth2/OIDC authentication flows, JWT validation, and multi-tenant authorization patterns that were adopted across new platform services; led the org-wide migration from Okta to Microsoft Entra ID with minimal service disruption; and built an AWS Config auditing tool that continuously found compliance drift across company services. He also launched a graded-collectibles submission platform from zero to more than 100,000 submissions across 3,000+ stores in just three months. Today his work centers on identity and access management for AI agents and service identities: securing non-human identities, applying Zero Trust principles, and governing how autonomous, agentic systems authenticate and act.

Earlier, at Dell Technologies, Raymond rose to Principal Software Engineer. He ran policy-as-code authorization with Open Policy Agent across distributed microservices, managed secrets with Vault to reduce credential sprawl, and built Python services that orchestrated LLM agent workflows with LangChain and LangGraph. He also built a reusable Feature Enablement Service that standardized secure feature gating across teams, and created machine learning curriculum for a graduate Computer Science program. Before that, at Zimperium, he built backend services and API security for an enterprise mobile security platform, along with TensorFlow-based threat classification and NLP sentiment analysis. His career began at Wyse Technology and Dell, working on thin-client platform research and enterprise infrastructure management software.

Raymond is a co-inventor on a U.S. patent filing, Intent-Based Service Policy Declaration and Configuration (2024), which translates user intent into enforceable network policy and configuration rules automatically and at scale. He has published research in IEEE on malicious intent detection in social networks, and he is a Ph.D. student at the University of North Texas researching communication security. He holds an M.S. in Artificial Intelligence/Machine Learning from UNT and a B.S. in Computer Science and a B.A. in Mathematics from San Jose State University.

David Ramos brings more than 15 years of experience building software for large organizations, with a focus on full-stack development, cloud architecture, and e-commerce. Over his career, he has built web and mobile apps, ERP systems, and backend services that support the daily operations of companies in utilities, food production, retail, and healthcare. He works comfortably on both sides of the stack — from user interfaces in React, Next.js, and Angular to APIs and services in Node.js and .NET.

At CompSci, David works hands-on as a software engineer for a global leader in medical technology. Since 2023, he has worked on several of its digital products, including B2B and B2B2C online stores that help patients order care products and help clinical professionals manage their patients and orders. These platforms serve markets in the United States, Latin America, Japan, India, Italy, Germany, and across Europe. His work focuses on scalable, event-driven systems on AWS — using services such as Lambda, EventBridge, DynamoDB, SQS, S3, and CloudFront — alongside Commercetools for high-volume commerce data with millions of records, integrations with external trading partners, and secure login flows with Okta. He works in multidisciplinary teams with product, design, QA, and other engineering leads, and is based in Spain to work closer to the client's European teams.

Before CompSci, David built a marketplace and a social mobile app for a U.S. startup, creating React interfaces and NestJS microservices with GraphQL and PostgreSQL. Earlier, he spent seven years at a water and sewage concessionaire in Honduras serving a city of more than one million residents, growing from developer to project manager and software architect — building ERP modules for accounting, budget, payroll, HR, inventory, and work orders, along with the corporate website, the customer mobile app, and branch kiosks. He also led third-party software evaluations, migrated years of historical data to new systems, and mentored the development team. His career started at a nearshoring company, working for large corporations such as Chiquita Brands on reporting, BI, and scheduling services.

Carlos López brings more than fifteen years of software engineering experience, specializing in modern e-commerce platforms, scalable cloud infrastructure, and robust backend architectures. Throughout his career, he has driven complex software initiatives for major multinational organizations, translating high-level business goals into secure, high-performing digital solutions.

At CompSci, Carlos works hands-on as a software engineer for a global leader in medical technology. His work focuses on the e-commerce domain, where he designs, builds, and scales online storefronts supporting both B2B and B2B2C models. Leveraging modern tools and cloud services — including AWS, Commercetools, React, and Angular — he helps modernize transactional platforms to ensure seamless user experiences and robust enterprise operations.

Before joining CompSci, Carlos accumulated extensive enterprise and critical-infrastructure experience. As an outsourced engineer for Chiquita Brands, a major global produce multinational, he built and optimized software solutions supporting large-scale operational workflows. Earlier, at Aguas de San Pedro — the water and sewage concessionaire for San Pedro Sula, Honduras, a major city of over a million residents — he served in the IT department developing core internal systems that kept utility management and service delivery reliable.

Carlos holds a B.S. in Software Engineering from UNITEC (Universidad Tecnológica Centroamericana). Outside of work, he keeps a close eye on emerging cloud technologies, modern web standards, and architectural best practices.

Alejandro Solis brings more than fifteen years of experience in software development, full-stack engineering, and technical leadership. Throughout his career, he has designed and delivered e-commerce platforms, mobile applications, automated reporting tools, cloud architecture projects, and customer-specific internal tools — giving him a complete view of how software is built, shipped, and operated at scale.

Alejandro has led teams of full-stack engineers through the delivery of complete e-commerce applications, from architecture and build through launch. Those platforms operate in more than 100 markets, handle between 10,000 and 100,000 orders per market, and generate millions in revenue. At CompSci, he brings that experience to client engagements: leading and mentoring engineers, guiding technical decisions hands-on, and keeping teams focused on shipping reliable software that delivers measurable value.

Alejandro holds a B.S. in Computer Science from Universidad Tecnológica Centroamericana (UNITEC) in San Pedro Sula, Honduras. Outside of work, he is a proud father to a seven-year-old son and a two-year-old daughter. He is also an avid collector of The Legend of Zelda games and consoles — owning most of them — and a dedicated coffee enthusiast who brews with an espresso machine, French press, cold brew, and just about any other method in pursuit of the perfect cup.